Twilio Connect to SMS-iT (with Twilio number in Twilio)
Navigate to https://aicpanel.smsit.ai/home
This guide will ensure that the API and all settings are configured correctly in SMS-iT and Twilio. It's designed for users who already have a number in Twilio and want to connect it to the SMS-it Platform. This integration will enable you to utilize the Twilio SMS Gateway for various purposes, including bulk messaging, promotional campaigns, OTP (One-Time Password) delivery, and leveraging SMS-iT Smart Tools for customer acquisition and retention strategies..
Click "Menu"
Click "Numbers"
Click "Add Number"
Select Twilio from drop-down menu.
Go to the Twilio dashboard and copy your number.
Copy your number.
You must remove the + from the front of the number.
Remove the + from the front of the number.
Click "Phone Numbers"
Click "Manage"
Click "Active numbers"
Click on the number you want to add to the SMS-iT platform.
Click "Properties"
Copy "Phone Number SID"
Paste
Save
Click "Menu"
Click "SMS Gateways & SMPP"
Select Twilio from the pull-down menu.
Copy Voice Webhook URL
Click "Configure"
Scroll down until you see "Voice Configuration"
Paste into URL field.
Copy SMS Webhook URL
Scroll down until you see "Messaging Configuration" and paste into URL field.
Click " Save Configuration"
From the SMS-iT Dashboard, navigate to "SMS Gateway & SMPP" by clicking on it. This section allows you to manage your SMS Gateway settings.
Click on "Connect"
From the pull-down menu, locate and select "Twilio."
Now, navigate to your Twilio dashboard. On the main page, you should find the Account SID and Auth Token displayed. If you don't see this information, simply click on your account under "Console," indicated by the arrow, to access it.
Copy the Account SID and return to the SMS-iT Gateway Settings panel.
Paste into Account SID
Return to the Twilio dashboard and copy your Auth Token. Once you have copied it, navigate back to the SMS-iT dashboard.
Paste the "Auth Token"
Click on "Save" to store your Twilio account information in the SMS-iT platform. Saving is necessary to auto-populate your Twilio account details and ensure seamless integration between the two platforms.
Verified Numbers
To use a Twilio number, you'll need to go through a verification process for your business, which is standard and easy to do. However, in the meantime, you can test the SMS-iT platform's integration with Twilio by using a few numbers that belong to you or that you have access to. This will allow you to send SMS texts and verify that the integration is working properly before completing the business verification process with Twilio.
Returning to the Twilio dashboard you'll see your number.
Now click on "verified phone numbers" to add a few numbers to test the integration.
It's highly suggested to add a VOIP (Voice over Internet Protocol) number for verification, as mobile numbers are often blocked by network cell companies. Adding a VOIP number ensures a smoother verification process and better compatibility with the SMS-iT platform's functionalities.
The number you see already in the verified list is the number you used to set up your account. Click on "Add a new Caller ID"
If the number you used to register isn't a VOIP number, it's recommended to add one for verification purposes. VOIP numbers tend to have better compatibility and fewer restrictions compared to mobile numbers.
Click on "Verify number"
Wait for the verification code and click "Submit"
Your VOIP number is added.
Pin "Voice" to Sidebar
Click on "Phone Numbers"
Click the +
Pin "Voice" to the sidebar
APP SID
Click "Voice"
Click on "Manage"
Click on "TwiML apps"
Click "Create new TwiML APP"
In the "Friendly Name" field, enter "SMS-iT VOICE."
In the "Request URL" field, we will copy the URL from the SMS-iT platform.
Copy
Paste and the click "Create"
Now click on the new APP you created
Copy the TwiML App SID
And paste
API KEYS
Almost done, now click on "Account"
Click on "API keys & tokens"
If you have a new account and this is sensitive information, be prepared for a pop-up to verify your account. Make sure you have your email account ready to retrieve the code because they don't give you much time.
Click on "Create API key"
In the Friendly name field write: SMS-iT API KEY
Click on "Create"
Copy SID
Paste API SID
Copy Secret
Paste API Secret
Click on "Save"
Click the check box
Click on "Done"
Friendly Name and Test Number
Click "Quick Links"
Click on "Active Numbers"
Click on your new Twilio number under Friendly Name
Create a Friendly Name and click on "Save"
Testing the number now, click on "Quick Links"
Click on "Send a Text"
Find your Twilio number
Input the VOIP number you added in Twilio as a verified number.
Add some test and click on "Send"
You should receive a text from your number.
Done