Steps

This guide will walk you through adding a number through the SMS-iT platform and ensuring that the API and all settings are configured correctly. This will enable you to utilize the Plivo SMS Gateway for various purposes, including bulk messaging, promotional campaigns, OTP (One-Time Password) delivery, and leveraging SMS-iT Smart Tools for customer acquisition and retention strategies.

Saving your Auth ID and Auth Token to SMS-iT

2. From the SMS-iT Dashboard, navigate to "SMS Gateway & SMPP" by clicking on it. This section allows you to manage your SMS Gateway settings.

3. Click on "Connect"

5. Locate the Plivo main dashboard by clicking on the "Menu" icon. This is where your Auth ID and Auth Token are located.

6. Copy your Auth ID.

7. Paste your "Auth ID"

8. Copy your Auth Token.

9. Paste your Auth Token.

10. Click "Save." Note: It's crucial to save at this point to automatically populate your Plivo account with SMS-iT settings.

11. Task completed, we'll add a number next. Click the "Home" icon.

Adding a number from the SMS-iT platform.

12. Click on the "menu" icon. Now, we can add a number to your Plivo account directly from within the SMS-iT platform, streamlining the process with seamless integration.

13. Locate "Plivo"

14.

15. Click on "Search"

16.

17. You'll see a green "Number purchased" banner if the transaction was completed.

18. Click on "SMS Gateway &SMPP"

19. Click on "Connect"

20. Here you will see your "Application ID" has been automatically populated. Return to the Home page.

21. In the "My Numbers" field you'll see your new Plivo number.

22. Back at the Plivo dashboard click the "#" icon

23. Here you'll see your new number.

Adding XLM Application

24. Click on "Phone" icon

25. Click on "XML"

26. Click on "Add New Application"

27. Fill in "Application Name" and check "Default Number App"

28. Return to your Gateway settings and copy "Voice Webhook URL:"

29. Paste in "Primary Answer URL"

30. Copy "Status Webhook URL"

31. Paste into "Hangup URL"

32. Scroll down until "Message URL" is visible"

33. Copy "SMS Webhook URL:"

34. Copy to ""Message URL"

35. Click on "Create Application"

36. Task completed

Setting Endpoints

37. Click on "Endpoints"

38. Click on "Add New Endpoint"

39. Name the endpoint in the "Username" field.

40.

41. Create an "Alias Name" NOTE: Use only letters and/or numbers.

42. Application Type is "XML Application"

43. Under the "Application" field click on "Choose Option"

44. Click on "SMSiT" or the name you assigned to your application in the previous section.

45. Click on "Create Endpoint"

46. Task Completed

Adding Username and Password to SMS-iT Gateway Settings

47. Under "Alias" Click on your alias name

48. Copy your Username

49. Paste to Username

50.

51. Click on "Save"

52. Task completed.

Adding a verified number to test your new Plivo number in SMS-iT

53. From the dashboard click the "#" icon.

54. Click "Sandbox Numbers"

55. Click on "Add Sandbox Number" The number you signed up to your Plivo account will be listed here, normally that would be your network cell, so you'll need to add a VOIP number to test.

56. Click on "Add Number"

57. Click on "Verify Number"

58. Added

Creating a Friendly Name

59. Click on the "Menu" icon

60. Click on "Numbers"

61. Click on your Plivo number under "Friendly Name"

62. Change the name to something you'll recognize.

63. Click on "Save"

64. Number updated

Testing your new Plivo number in the SMS-iT platform

65. Click on "Quick Links"

66. Click on "Send a Text"

67. Click on "Select Send Number"

68. Choose your Plivo number to send from and enter your VOIP sandbox number you had verified in the previous steps.

69. Create a text to send and click "Send"

70. You'll see the green banner signaling success. And you'll also receive the text sent to your VOIP number.

71. Done

Plivo connect to SMS-iT (Add number through SMS-iT platform)

Visit Plivo.com to set up a free trial account ($5 balance)

Navigate to https://aicpanel.smsit.ai/home

Saving your Auth ID and Auth Token to SMS-iT

From the SMS-iT Dashboard, navigate to "SMS Gateway & SMPP" by clicking on it. This section allows you to manage your SMS Gateway settings.

Click on "Connect"

From the pull-down menu, locate and select "Plivo."

Locate the Plivo main dashboard by clicking on the "Menu" icon. This is where your Auth ID and Auth Token are located.

Copy your Auth ID.

Paste your "Auth ID"

Copy your Auth Token.

Paste your Auth Token.

Click "Save." Note: It's crucial to save at this point to automatically populate your Plivo account with SMS-iT settings.

Task completed, we'll add a number next. Click the "Home" icon.

Adding a number from the SMS-iT platform.

Click on the "menu" icon. Now, we can add a number to your Plivo account directly from within the SMS-iT platform, streamlining the process with seamless integration.

Locate "Plivo"

For this guide, we'll use a local number, so enter an area code. If you're using a toll-free number just click search.

Click on "Search"

Numbers will populate. Click "Get this number" to purchase the number and add it to your Plivo account. (Numbers are usually around $1 to purchase and $1 per month to maintain.)

You'll see a green "Number purchased" banner if the transaction was completed.

Click on "SMS Gateway &SMPP"

Click on "Connect"

Here you will see your "Application ID" has been automatically populated. Return to the Home page.

In the "My Numbers" field you'll see your new Plivo number.

Back at the Plivo dashboard click the "#" icon

Here you'll see your new number.

Adding XLM Application

Click on "Phone" icon

Click on "XML"

Click on "Add New Application"

Fill in "Application Name" and check "Default Number App"

Return to your Gateway settings and copy "Voice Webhook URL:"

Paste in "Primary Answer URL"

Copy "Status Webhook URL"

Paste into "Hangup URL"

Scroll down until "Message URL" is visible"

Copy "SMS Webhook URL:"

Copy to ""Message URL"

Click on "Create Application"

Task completed

Setting Endpoints

Click on "Endpoints"

Click on "Add New Endpoint"

Name the endpoint in the "Username" field.

Create a password in the "Password" field. Note: Ensure you remember your password as you'll need to paste it into the Plivo gateway settings in SMS-iT.

Create an "Alias Name" NOTE: Use only letters and/or numbers.

Application Type is "XML Application"

Under the "Application" field click on "Choose Option"

Click on "SMSiT" or the name you assigned to your application in the previous section.

Click on "Create Endpoint"

Task Completed

Adding Username and Password to SMS-iT Gateway Settings

Under "Alias" Click on your alias name

Copy your Username

Paste to Username

Paste the user password you created earlier.. Note: If you've forgotten your password (didn't save it), simply change the password in Plivo (refer to step 48 to see where the change password is located).

Click on "Save"

Task completed.

Adding a verified number to test your new Plivo number in SMS-iT

You must have a VOIP number included in the Plivo sandbox list of numbers to test with. You won't be able to send an SMS text with a network cell number until you complete 10DLC registration.

From the dashboard click the "#" icon.

Click "Sandbox Numbers"

Click on "Add Sandbox Number" The number you signed up to your Plivo account will be listed here, normally that would be your network cell, so you'll need to add a VOIP number to test.