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Calendar

The Calendar section within the "Communication" area of SMS-iT CRM is segmented to display your various communication channels separately. You can view your text messages, emails, social media interactions, voice calls, voice broadcasts, and fax communications in different calendars.

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Click on "Communication"

Click on "Communication"
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Click on "Calendar"

Click on "Calendar"
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By default, the Calendar section displays your text message communications. You can choose to view the calendar in different time intervals: month, week, or day view.

By default, the Calendar section displays your text message communications. You can choose to view the calendar in different time intervals: month, week, or day view.
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Click on "week"

Click on "week"
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In the week view, you can see all your text message communications for the selected week. Use the forward and back arrows to navigate through different weeks.

In the week view, you can see all your text message communications for the selected week. Use the forward and back arrows to navigate through different weeks.
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Click on "day"

Click on "day"
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The day view displays all your text message communications for the selected day, providing a detailed overview of your daily interactions.

The day view displays all your text message communications for the selected day, providing a detailed overview of your daily interactions.
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To view communications from a specific channel, click on the respective option (text, email, social, voice, voice broadcast, or fax). This will switch the calendar view to display only the communications from the selected channel.

To view communications from a specific channel, click on the respective option (text, email, social, voice, voice broadcast, or fax). This will switch the calendar view to display only the communications from the selected channel.

Summary:

Step-by-step instructions:

1. Open the SMS-iT CRM application and navigate to the "Communication" section. 2. Within the "Communication" section, click on the "Calendar" option. 3. By default, the Calendar displays your text message communications. You can switch between month, week, and day views to see your communications in different time intervals. 4. In the week view, use the forward and back arrows to navigate through different weeks. 5. The day view provides a detailed overview of your text message communications for the selected day. 6. To view communications from a specific channel (text, email, social media, voice, voice broadcast, or fax), click on the respective option. This will update the calendar to display only the communications from the selected channel. Important note: The Calendar section in SMS-iT CRM allows you to manage and view your communications across various channels efficiently, providing a centralized and organized view of your interactions. Closing statement: Utilize the Calendar section in SMS-iT CRM to stay on top of your communications, streamline your workflow, and enhance your overall productivity and customer engagement.