# SMS-iT CRM Help Center - [SMS-iT CRM Help Center](https://training.smsit.ai/index.md) - [Automation](https://training.smsit.ai/categories/automation.md) - [Link Tracking in the SMS-iT CRM](https://training.smsit.ai/guides/559e7081-372a-4c8f-b568-4f859b5cd546.md) - [Tag-iT: Tags in the SMS-iT CRM](https://training.smsit.ai/guides/d15ad690-6fa0-4308-b40a-520b02b824bb.md) - [My Organization](https://training.smsit.ai/categories/my-organization.md) - [1. Profile](https://training.smsit.ai/guides/62f467a8-bf52-4987-ac25-307f69057ae2.md) - [2. Company ](https://training.smsit.ai/guides/6a635853-1f14-4153-8238-2183b509f50b.md) - [3. Account Settings](https://training.smsit.ai/guides/18e30f84-9328-498a-97a7-22b3b88dbe8b.md) - [4. Phone numbers 5. SMS Gateways](https://training.smsit.ai/guides/fb8b6708-49f0-4771-8f01-cdf83bd1d975.md) - [6. Team Subaccounts](https://training.smsit.ai/guides/32103c02-a230-4609-bc1a-54c8e27f62f7.md) - [7. Affiliates](https://training.smsit.ai/guides/b602e14c-16a9-4bea-8088-51891edd2dde.md) - [8. SMTP](https://training.smsit.ai/guides/497c2c85-0a0c-4465-bc62-9a15aa40e94f.md) - [9. Integrations](https://training.smsit.ai/guides/2eb7575c-26f6-443e-a488-f09018ee5bd7.md) - [10. API Keys and 11. API connections in Spotlight](https://training.smsit.ai/guides/ed258dc6-c615-4bce-9904-e62834671bf3.md) - [Reseller Program ](https://training.smsit.ai/categories/reseller-program.md) - [1. Reseller Program: Clients and Dashboard](https://training.smsit.ai/guides/d3a6fbf6-68e0-4291-b9bb-8269f4466e32.md) - [2. Reseller Program: Branding](https://training.smsit.ai/guides/a37acf7c-f16f-486e-a504-ea535174c7ba.md) - [3. Reseller Program: Creating SAAS Plans and Individual SAAS Plans](https://training.smsit.ai/guides/6PwLlW1FMO5NQwtOWkXr.md) - [Reseller: Snapshots, Transactions, Analytics, Sales](https://training.smsit.ai/guides/e49d37da-aaff-443f-964a-be4b444b1718.md) - [Affiliates: Setting Up Your Wise API Token for Monthly Recurring Income](https://training.smsit.ai/guides/2d9e9bc6-71d0-4614-a152-20feaf862601.md) - [Reseller: Purchase Plan](https://training.smsit.ai/guides/fc9d02aa-11cc-437a-8c41-3f4bf3d1de7d.md) - [Payment Settings: Integrating Stripe API and Webhooks](https://training.smsit.ai/guides/d141b0d6-a42a-4fff-9cdc-f5d8ca6c2fe3.md) - [Top Picks](https://training.smsit.ai/categories/top-picks.md) - [Voice: Smart Dialer Breakout Box](https://training.smsit.ai/guides/6c83cf6a-abf3-48bb-9173-386f695cf739.md) - [SMS-iT Connect](https://training.smsit.ai/guides/9867e477-6771-439f-861f-13b386459b07.md) - [SAAS-iT: Create your own unique CRM ](https://training.smsit.ai/categories/saas-it.md) - [SAAS-iT for SMS-iT users, SAAS-iT for resellers, SAAS-iT for new customers](https://training.smsit.ai/guides/kL2JCgw7cH7gya43Oi2t.md) - [SAAS-iT for SMS-iT users](https://training.smsit.ai/guides/9b4f9763-7a7c-4a39-b725-8f46ebda41aa.md) - [SAAS-iT for new customers ](https://training.smsit.ai/guides/snBYy8S9Rp82Vzy0BQyk.md) - [Sales](https://training.smsit.ai/categories/sales.md) - [Appointments](https://training.smsit.ai/guides/36da7f2a-1917-45c8-9fdf-67bf7a76289b.md) - [Contacts ](https://training.smsit.ai/guides/71b8989d-0146-4e66-af0d-3c8a1729c127.md) - [Lead Management](https://training.smsit.ai/guides/a4ffeab0-5b10-42bc-9ad7-36211397226a.md) - [Pipelines ](https://training.smsit.ai/guides/97e895e9-124c-4678-9b57-4d726118c054.md) - [SMS-iT Overview (START HERE)](https://training.smsit.ai/categories/overview.md) - [SMS-iT Overview](https://training.smsit.ai/guides/a9ba62e7-bac0-4738-bb80-f1ec34029b23.md) - [Onboarding](https://training.smsit.ai/categories/onboarding.md) - [SMS-IT SIM CARD INTEGRATION ](https://training.smsit.ai/guides/c44ac524-0140-4ec8-9bbe-0490c055de33.md) - [Bulk Gate Integration with SMS-iT™ CRM](https://training.smsit.ai/guides/954a72da-f9c3-47e1-af68-31d2e6255d48.md) - [Connecting Telnyx to SMS-iT with a Telnyx Number Already in Telnyx or purchasing a number in Telnyx](https://training.smsit.ai/guides/VoIZzq7XlhA0jVon7BfI.md) - [Connecting Telnyx to SMS-iT and Getting a Number Through the SMS-iT Platform ](https://training.smsit.ai/guides/fbeecf99-d667-4845-84ad-9dbfd543bcd8.md) - [Twilio Connect to SMS-iT (Add number in SMS-iT)](https://training.smsit.ai/guides/8beb258c-d660-4650-99c9-2a508136d6c9.md) - [Twilio Connect to SMS-iT (with Twilio number in Twilio)](https://training.smsit.ai/guides/UTgRiCyrkGgxQqmG0MBz.md) - [Twilio Addendum: Adding Webhook for Voice Transcription in Twilio](https://training.smsit.ai/guides/7016aa5f-3773-406b-bded-c336296341aa.md) - [Plivo connect to SMS-iT (Add number through SMS-iT platform)](https://training.smsit.ai/guides/4e7d5a15-de83-4e34-ae39-ef411411f587.md) - [Plivo connect to SMS-iT (When you already have a number in the Plivo platform)](https://training.smsit.ai/guides/4NdYnY33a0lkJ3oNwhW2.md) - [Vonage connect to SMS-iT platform (Buy number in Vonage)](https://training.smsit.ai/guides/a035b352-efb3-4943-ac16-98ee05dfff80.md) - [Bandwidth connect to SMS-iT platform (Buy number in Bandwidth platform)](https://training.smsit.ai/guides/885d842d-7d54-4d3d-b369-bc8956885a75.md) - [Signalwire Connect to SMS-iT (Add number in SMS-it Platform)](https://training.smsit.ai/guides/5182778f-5c1e-4acb-bdd0-5373e3983e5d.md) - [Ytel connect to SMS-iT platform ](https://training.smsit.ai/guides/d2da604a-8e25-4b1b-aac2-a06854884d6e.md) - [Make a Call ](https://training.smsit.ai/guides/382e69f8-fe36-431f-b976-e75736ee55d1.md) - [Add a Group](https://training.smsit.ai/guides/eac32a1d-ba4a-451e-8472-4816c85eb363.md) - [Adding a Contact Manually](https://training.smsit.ai/guides/3ea3f3d3-c45e-4ecc-bffe-586c84845124.md) - [Payment Settings: Integrating Stripe API and Webhooks](https://training.smsit.ai/guides/d141b0d6-a42a-4fff-9cdc-f5d8ca6c2fe3.md) - [Affiliates: Setting Up Your Wise API Token for Monthly Recurring Income](https://training.smsit.ai/guides/2d9e9bc6-71d0-4614-a152-20feaf862601.md) - [Smart Tools©](https://training.smsit.ai/categories/smarttools.md) - [Answer-iT© (SMS Q&A customer acquisition tool) ](https://training.smsit.ai/guides/s9pMLcGArDZI6xuF6Tu5.md) - [Agree-iT© (Efficient Agreement Handling) ](https://training.smsit.ai/guides/IqOdx8tVF9T4lGTCSgqP.md) - [Check-iT© (Non-GSM Character Checker)](https://training.smsit.ai/guides/lkHquaRZiNrwwzkQOQxB.md) - [Coupon-iT© (Mobile Coupon Creation Tool)](https://training.smsit.ai/guides/RePAlnTDfZQOLkkCe52i.md) - [Design-iT© (Mobile Page Building Solution)](https://training.smsit.ai/guides/YyLramTvYl8DQBLoPi1V.md) - [Drip-iT© (Simple Drip Campaign Tool)](https://training.smsit.ai/guides/AfVyEa1PdNMDwIlYpn4j.md) - [Fundraise-iT© (Fundraising tool) ](https://training.smsit.ai/guides/MakJYxWzLaX2yt6AfPzX.md) - [Join-iT© (Text-to-Join Solution) ](https://training.smsit.ai/guides/w1Ex7OkChdQJFugZ3LOx.md) - [Joinify-iT© (Web Signup Widget) ](https://training.smsit.ai/guides/NQXEX2LVlRkr7Ftlruun.md) - [Link-iT© (Custom Short Link Generator) ](https://training.smsit.ai/guides/E3i9LIFDLC0vw05jvqqB.md) - [Notify-iT© (Missed Call Messaging Solution)](https://training.smsit.ai/guides/qYXBeBo4aechNoIxAXTM.md) - [Poll-iT© (Survey and Poll Creation Platform)](https://training.smsit.ai/guides/8FJEDOYM7ZqaPYT7Ipek.md) - [Prize-iT© (Simple contest creation) ](https://training.smsit.ai/guides/v53T2ZsqiS941II6ms1j.md) - [QR-iT© (QR Code Builder) ](https://training.smsit.ai/guides/kHDRtfxuSHS5kuzrfb4j.md) - [Respond-iT© (Response automation tool) ](https://training.smsit.ai/guides/Hcxaak275aH9Ysx1ouQK.md) - [Remind-iT© (Recurring reminders for customer retention) ](https://training.smsit.ai/guides/mfq3iRwhyQmzRChT57r4.md) - [Reward-iT© (Loyalty program)](https://training.smsit.ai/guides/U6JD1VcWARlkmYeLMbOh.md) - [Kiosk Builder (Kiosk for Reward-iT) ](https://training.smsit.ai/guides/fiCo0Mz8cNbUe2AbfKeS.md) - [Win-iT© (Contest and Sweepstakes Management) ](https://training.smsit.ai/guides/AN3JoWzpGNxfpLw41I0M.md) - [Wish-iT© (Special day wishes tool) ](https://training.smsit.ai/guides/hJ6F50UKHJ82VtgIUYAR.md) - [Simple Text-To-Join in Add Group ](https://training.smsit.ai/guides/ffc707e8-8766-4123-ba3b-aee1007ac59b.md) - [Communication: Voice](https://training.smsit.ai/categories/voice.md) - [Conference Room](https://training.smsit.ai/guides/03f1fb2b-c00e-4ba9-bfa3-544edcfa41e4.md) - [Extensions](https://training.smsit.ai/guides/c3c8f261-84fc-49a0-b454-7e47241cb58d.md) - [Missed Calls Messaging](https://training.smsit.ai/guides/3b82daf4-b452-455f-9fb5-32fdf0fca65f.md) - [IVR Receptionist (Interactive Voice Response)](https://training.smsit.ai/guides/65ec502e-e398-43bf-b9e7-1c10b51739df.md) - [Power Dialer](https://training.smsit.ai/guides/cd126459-92a6-4c0d-818b-20ce1c57f4b1.md) - [Ring Groups ](https://training.smsit.ai/guides/27d8bdde-e5f1-4bd6-86d3-1ae613b338c4.md) - [Smart Dialer](https://training.smsit.ai/guides/836601a9-9020-434a-a1fe-9488b7bb6885.md) - [Voice Broadcast ](https://training.smsit.ai/guides/dda120ae-1a68-4b7b-a8a3-96346b2d9ab6.md) - [Voice: Smart Dialer Breakout Box](https://training.smsit.ai/guides/6c83cf6a-abf3-48bb-9173-386f695cf739.md) - [SMS-iT Connect](https://training.smsit.ai/guides/9867e477-6771-439f-861f-13b386459b07.md) - [Communication: Bulk Text, Calendar, Campaigns, Email, Fax, Smart Inbox, Templates, SMS-iT Connect](https://training.smsit.ai/categories/communication-dashboard.md) - [Bulk Text ](https://training.smsit.ai/guides/9874d328-08e8-48d0-ba2d-52f432914c55.md) - [Bulk Email](https://training.smsit.ai/guides/080d2720-c73a-427c-bc09-e977c94fb8dc.md) - [Bulk Email: Google SMTP Settings](https://training.smsit.ai/guides/97dae1d2-49aa-4504-9dbf-ba5b6e3bc028.md) - [Calendar](https://training.smsit.ai/guides/0ca3ef6e-a559-4b6c-838b-fcd0a1baf567.md) - [Campaigns](https://training.smsit.ai/guides/e5b30968-7bec-4dad-a470-93ff5e252a85.md) - [Fax](https://training.smsit.ai/guides/e1a91986-31bb-4de8-a253-78d6e4d930c8.md) - [Google Sheets: Setting up for SMS-iT CRM Import](https://training.smsit.ai/guides/30b24f32-ce1e-46d0-97c7-3c9da907a864.md) - [Notepad](https://training.smsit.ai/guides/b7803043-cd61-4f9d-b09e-0a3ab9990d61.md) - [Smart Inbox: Overview](https://training.smsit.ai/guides/936adb47-c6de-4ef6-89b1-44630ef80789.md) - [SMS-iT Connect](https://training.smsit.ai/guides/9867e477-6771-439f-861f-13b386459b07.md) - [Templates: Creating and Using](https://training.smsit.ai/guides/87cd7bcb-517d-4470-946b-bf4b8a34a850.md) - [Smart Inbox: Configuring Social Networks](https://training.smsit.ai/categories/configuring-social-networks.md) - [Discord Connect](https://training.smsit.ai/guides/ef247470-09a5-46f3-9813-e3208fe571ad.md) - [Email - SMTP](https://training.smsit.ai/guides/40fbcd10-8548-434a-9754-bbbf54a9c3bc.md) - [Facebook Messenger connect to SMS-iT Smart Inbox ](https://training.smsit.ai/guides/3a362e4c-216f-45d2-9654-fe32b77c4ed8.md) - [Gmail Integration for the Smart Inbox ](https://training.smsit.ai/guides/300b5db0-5054-4d5a-90fb-67abd2eb1508.md) - [ Google Business Profile Connect to SMS-iT Smart Inbox](https://training.smsit.ai/guides/12084498-09f9-4dc8-ac5e-f810bbf3c316.md) - [Instagram](https://training.smsit.ai/guides/f7971868-7891-45ea-a5ed-c182d05378e6.md) - [Line connect to SMS-iT Smart Inbox](https://training.smsit.ai/guides/c4db1abd-e181-4410-8d60-020e438b8455.md) - [Pinterest Connect](https://training.smsit.ai/guides/5e0e9fa2-112b-45af-b0fe-4970ce82d0e5.md) - [ Reddit Connect to SMS-iT Smart Inbox](https://training.smsit.ai/guides/52c38399-9188-4932-a489-1b66cef27c56.md) - [Slack Connect](https://training.smsit.ai/guides/3f1b1b0e-b7cb-4267-8445-c31f625132e3.md) - [Telegram Connect](https://training.smsit.ai/guides/f1fe7897-a7f0-4066-b88b-324fa4f63ec2.md) - [WhatsApp Connect to SMS-iT Smart Inbox](https://training.smsit.ai/guides/3bdce1e2-fda4-48f3-bf44-6f693b311a37.md) - [Artificial Intelligence](https://training.smsit.ai/categories/artificial-intelligence.md) - [AI: SMS-iT CRM AI Features ](https://training.smsit.ai/guides/db4f10b4-4562-49e6-8cc5-a0d22b78b911.md) - [Voice-Activated AI feature in the SMS-iT CRM ](https://training.smsit.ai/guides/8fe9a5ce-a9b5-4c7d-ba6e-4002ed3cbe77.md) - [Lead Qualification AI Persona Template](https://training.smsit.ai/guides/xV9KyVJ6KvLWwbkMRHMI.md)