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Simple Text-To-Join in Add Group

Deploying a text-to-join campaign can significantly boost a business's marketing efforts by simplifying the process for customers to opt-in to receive updates, promotions, and exclusive offers. This method streamlines the subscription process, reducing friction and increasing engagement, ultimately leading to a larger and more responsive audience for targeted marketing initiatives.

Text-to-join campaigns solve both customer acquisition and retention problems:

Customer Acquisition Tool: Text-to-join serves as a powerful customer acquisition tool by simplifying the process for individuals to join your marketing initiatives. By enabling potential customers to easily opt-in via text message, businesses can expand their contact list and reach a wider audience. This streamlined approach reduces barriers to entry, encouraging more people to engage with your brand and increasing the likelihood of converting leads into customers.

Customer Retention Tool: Beyond initial acquisition, text-to-join also functions as a valuable customer retention tool. By regularly sending updates, promotions, and exclusive offers to opted-in customers via text message, businesses can keep their brand top-of-mind and nurture ongoing relationships. This direct and personalized communication fosters loyalty, encourages repeat purchases, and strengthens the connection between the brand and its customers, ultimately boosting retention rates and lifetime customer value.

Setting up a Simple Text-To-Join through the Add Group function

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Click on the Quick Link

Click on the Quick Link
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Click on "Add a Group"

Click on "Add a Group"
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Toggle on the "Text To Join Settings"

Toggle on the "Text To Join Settings"
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Enter a "group name", this is for internal use and is not your keyword

Enter a "group name", this is for internal use and is not your keyword
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Provide a keyword or phrase. This will be the word(s) that your customer, client, potential customer, or client will text to join your group.

Provide a keyword or phrase. This will be the word(s) that your customer, client, potential customer, or client will text to join your group.
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Note: On the platform, you can not reuse the same keyword twice.

Note: On the platform, you can not reuse the same keyword twice.
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Choose your communication channel. Note: Some mobile phones and VOIP numbers may not receive MMS and RCS channels.


Choose your communication channel. Note: Some mobile phones and VOIP numbers may not receive MMS and RCS channels.
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Craft your message. This will be the first message that anyone entering your group will see.

Craft your message. This will be the first message that anyone entering your group will see.
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The "Mandatory Appended Message" will be sent in a separate message to anyone entering your group

The "Mandatory Appended Message" will be sent in a separate message to anyone entering your group
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"If Member Message" If anyone tries to enter your group twice (with the same number) they will receive this message

"If Member Message" If anyone tries to enter your group twice (with the same number) they will receive this message
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Activate Double Opt-In if you want anyone entering your group to confirm their opt-in again, adding an extra layer of security for you.

Activate Double Opt-In if you want anyone entering your group to confirm their opt-in again, adding an extra layer of security for you.
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Click on "Save"

Click on "Save"
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Check to see if your group is in the system, click on the menu

Check to see if your group is in the system, click on the menu
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Click on "Group"

Click on "Group"
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You should see your newly created group in "groups"

You should see your newly created group in  "groups"
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Test entering your group and the messaging, click on the QR code icon (or you can just text the keyword to your number in the system)

Test entering your group and the messaging, click on the QR code icon (or you can just text the keyword to your number in the system)
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Scan the QR code with your camera phone and enter the group, after that you should receive your message and also the mandatory appended message

Scan the QR code with your camera phone and enter the group, after that you should receive your message and also the mandatory appended message
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After you enter the group check by clicking on group contacts (be sure to refresh your screen before checking)

After you enter the group check by clicking on group contacts (be sure to refresh your screen before checking)
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Done 🚀

Done 🚀