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Twilio Addendum: Adding Webhook for Voice Transcription in Twilio

1

Navigate to: https://console.twilio.com/

This tutorial aims to assist you in integrating a webhook with Twilio transcription services. Please note that the service is currently in beta, and Twilio may apply additional charges for transcriptions. These charges are not levied by SMS-iT. For details on applicable rates and fees, please refer to Twilio's pricing information.

2

Click the "+" to Explore Products

Click the "+" to Explore Products
3

Scroll down.

Scroll down.
4

Find "Voice Intelligence" and click the "Pin" icon to pin to the sidebar.

Find "Voice Intelligence" and click the "Pin" icon to pin to the sidebar.
5

Click on "Voice Intelligence"

Click on "Voice Intelligence"
6

Click on "Transcripts"

Click on "Transcripts"
7

Click on "Create a Service"

Click on "Create a Service"
8

Create a unique name and friendly name.

Create a unique name and friendly name.
9

Select "Auto Transcribe" Note: All new recordings will be processed multiple times and charged accordingly.

Select "Auto Transcribe" Note: All new recordings will be processed multiple times and charged accordingly.
10

Click on "Create"

Click on "Create"
11

Select the "Services" your particular application requires and add them accordingly.

Select the "Services" your particular application requires and add them accordingly.
12

Click on "Webhooks"

Click on "Webhooks"
13

Paste: https://aicpanel.smsit.ai/api/transcript into the "callback URL" field.

Paste: https://aicpanel.smsit.ai/api/transcript into the "callback URL" field.
14

Click on "GET"

Click on "GET"
15

Select "Post"

Select "Post"
16

Click on "Save"

Click on "Save"
17

Your webhook has been set.

Your webhook has been set.

Done